Refund policy

Return and Refund Policy

At Mad Threads Studio, all items are handmade and made to order specifically for each customer. Because of the custom nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed.

Please double-check all personalization details, sizing, colors, and shipping information before submitting your order.

If your item arrives damaged, defective, or there is an issue with your order, please contact us within 3 days of delivery. We will gladly work with you to make it right.

For any concerns, please contact us at:

orders@madthreadsstudio.com

We truly appreciate your support of our small business and handmade products.